The first fifty years of civic design
Tracing civic design's history can help the field become more resilient.
Testing accessibility at every step of designing and building technology
Improving accessibility to public services with an online application for a state's Medicaid for the aged, blind, and disabled (ABD) supplement.
Building public benefit claims trackers across states
What we learned helping design and build public benefits claims trackers for the Commonwealth of Massachusetts as well as the state of California.
How to prepare for the unexpected with strong, scalable website architecture
Biden’s student loan forgiveness announcement caused outages on StudentAid.gov. Scalable architecture can help prevent these issues in the future.
Nava’s culture of thoughtful mentorship and support is designed to help people learn new skills on the job.
Learning how to effectively give and receive significant feedback is the foundation for personal development and growth as a leader.
Building trust every step of the way helped us create a report that accurately reflects Nava now — and will keep us accountable for our progress.