Our social safety net needs help
Our government provides over 80 means-tested programs for over 100 million people in this country, and spends over 700 billion dollars each year to run them. This constellation of services and programs is our social safety net, but it’s not much of a net at all – it’s an obstacle course where often the more help you need, the harder it gets.
Towards a more human-centered safety net
Millions of people qualify for more than one public benefit or service, and yet the paths to enrolling are fragmented and complex. 26.9 million children – over a third of all children in the country – were eligible in 2013 for both Medicaid and SNAP. A lot of lives are on the line, and we can do more to help simplify the experience. A more human-centered safety net looks like less redundant forms, more streamlined service delivery, and less stress around maintaining enrollment in these critical services.
Giving agencies extra capacity for R&D
Even if state agency leaders know that there are better ways forward, people often feel like they have their hands tied by legacy systems, complex requirements, or shifting eligibility logic. Our goal is to build the gold standard for eligibility and enrollment, working with states on the ground to understand their needs and build tools and services that help them modernize their systems and serve their residents.
System churn keeps us up at night. — State program leadership