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Together we can positively transform how people experience government.

We pair your knowledge, experience, and policy insight with our expertise in development, design, and product management to replace unscalable and inflexible systems with elegant user experiences.

Agile Software Development

Modernize with cost-efficient, flexible, and fault-tolerant systems.

Cloud Infrastructure, DevOps, and Security

Nava’s infrastructure, DevOps, and security team ensures the software we build is secure, performant, cost-effective, reliable, and compliant. Our infrastructure-as-code practices enable fully automated and scalable cloud systems that are always up and running.

API and documentation

Nava’s award-winning API and documentation team designs flexible, secure APIs that allow for future changes and new functionality, for both new and legacy systems.

Back-End Engineering

Nava’s back-end engineers build software to support business requirements using modern and reliable tools and frameworks. The software systems we build are scalable, efficient, maintainable, and secure.

Front-End Engineering

Nava’s front-end engineers build first-class user experiences. We prioritize accessibility, fully responsive and performant designs, and testing. We use modern, flexible frameworks to create modular and maintainable systems.

Find out how we’ve helped others modernize in these case studies:

Cloud Infrastructure in the Federal Government

How to Use Policy as an Engineering Tool, Not a Crutch

Product Management in Government: Why It’s Essential When the Stakes are High

Building a Design System for HealthCare.gov

Inside VA’s 72 Hour Coding Exercise

The Billion User Load Test

Human-Centered Design

Improve your user experience with easy-to-use and accessible digital services.

Research

Nava teams involve users throughout design and development. Research helps us evaluate and improve designs based on real-world scenarios users encounter. In an iterative process, users and stakeholders test design prototypes as they’re developed, progressively eliminating risk. Interviews, workshops, surveys, and site analytics ensure that design decisions consistently benefit the user.

Design

Building upon research, we address the holistic user experience, designing unified, clear, and respectful digital services. Service blueprints, wireframes, journey maps, prototypes, and designs untangle complexity and reveal the simplest path forward.

Content Strategy

Nava’s content strategy team ensures the words, images, and other media you create are useful and usable. We work across teams to determine what content is required to meet your goals and users’ needs; how that content is created and maintained; and how the success of your content is measured.

Read about how we’ve applied human-centered design in these case studies:

Form Design Approaches for Downstream Effects and Nonlinear Navigation

Structuring a Complex Eligibility Form for HealthCare.gov

Providing Help and Guidance to HealthCare.gov Applicants

Product and Program Management

Align teams to achieve program goals with measurable metrics for success.

Program and Delivery Management

Nava’s program and delivery managers cultivate the parameters for smooth, successful, on-schedule projects that meet your user’s needs and your program’s goals, all while staying within budget. We improve the efficacy of multistakeholder teams by communicating continuously and transparently. We proactively detect and solve risks and make sure the project stays responsive to dynamic environments.

Product Management

Nava’s product management approach enables successful delivery and positive, high-performing teams. Our product managers work with you to set a product vision and a plan to achieve it, create metrics for success, and report on those metrics. Then, we align stakeholders, mitigate risks, and effectively and efficiently to build systems from the ground up.

See how our managers have aligned teams and achieved measurable success in these case studies:

How to Use Policy as an Engineering Tool, Not a Crutch

Product Management in Government: Why It’s Essential When the Stakes are High

Let’s talk.

We’d love to chat about how we can work together to make government services simple, effective, and accessible to all.