Introduction | Public Benefit Report 2024

Public Benefit Report2024

Improving every level of service delivery

Making focused updates

Improving perinatal care in the U.S.

Helping Veterans get disability benefits faster

Building cloud-native solutions with the Office of Personnel Management

Improving end-to-end service delivery

Delivering a human-centered unemployment insurance portal for New Jersey

Building a flexible paid family and medical leave program with API technology

Using modern technology for a human-centered Medicaid unwinding

Empowering Department of Justice staff with human-centered tools

Strengthening response readiness with the Centers for Disease Control and Prevention’s ReportStream

Influencing ecosystems

Ensuring ethical experimentation with AI in the public sector

Conducting user research for human-centered experimentation with AI

Communicating the successes of state unemployment insurance programs

Leveraging user research to improve unemployment insurance delivery

Reducing the burden of applying for public benefits

Making focused updates

Improving perinatal care in the U.S.

Helping Veterans get disability benefits faster

Building cloud-native solutions with the Office of Personnel Management

Improving end-to-end service delivery

Delivering a human-centered unemployment insurance portal for New Jersey

Building a flexible paid family and medical leave program with API technology

Using modern technology for a human-centered Medicaid unwinding

Empowering Department of Justice staff with human-centered tools

Strengthening response readiness with the Centers for Disease Control and Prevention’s ReportStream

Influencing ecosystems

Ensuring ethical experimentation with AI in the public sector

Conducting user research for human-centered experimentation with AI

Communicating the successes of state unemployment insurance programs

Leveraging user research to improve unemployment insurance delivery

Reducing the burden of applying for public benefits

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