Making government services simple and effective

Setting the standard for digital services

Since 2015, federal, state, and local government agencies have trusted Nava to solve highly scrutinized technology challenges.

Delivered services and benefits to over 50 million households

Supported the disbursement of over three billion in payments

Saved over 500,000 hours of manual labor for civil servants

Building services that are simple and effective

Helping programs meet the needs of beneficiaries and government staff

Making agencies more resilient and adaptable in a changing world

In partnership with government agencies, we positively transform how millions of people experience government.

Leveraging human-centered design to improve business efficiency

We partnered with a federal agency to build human-centered tools and workflows that contribute to the success of their cloud platform.

Introducing our pilot with Imagine LA: testing an AI chatbot for navigating public benefits

Building on Imagine LA’s 18-plus years of providing direct social services, we're piloting an AI-powered chatbot for benefit navigators.

Nava wins work helping Minnesota build their Paid Leave program

We’ll help Minnesota deliver a program that’s human-centered, adaptable, and resilient.

How to make your content AI‑readable

Learn practical tips for selecting file formats and structuring content so that it’s easy for AI to “read.”

Reshaping government service delivery with DevEx

Learn how DevEx goes beyond traditional service design practices by optimizing the entire technical ecosystem.

Modernizing federal grantmaking

Nava is partnering with the Department of Health and Human Services (HHS) to improve the usability, accessibility, and transparency of Grants.gov.

Adapting to a legislative change with agile methodology

When new legislation changed the Massachusetts Paid Family and Medical Leave program, agile development enabled us to help MA adapt its technology.

Nava Labs awarded grant to pilot tools powered by generative AI

This grant from the Bill & Melinda Gates Foundation will enable Nava Labs to test and refine new tools with partner benefit agencies and navigators.

Nava awarded contract on VA ART with Oddball, Inc.

We’ll help the U.S. Department of Veterans Affairs improve tools for those who help Veterans and their families submit benefits claims.

National WIC Association receives USDA funding to modernize WIC Management Information Systems

This four-year cooperative agreement is part of larger effort to streamline and innovate WIC technology.

Improving products with small, incremental experiments

We offer a framework for agile, data-driven experiments to align delivery teams.