Making government services simple, effective, and accessible to all

Setting the standard for human-centered digital services

Since 2015, federal, state, and local government agencies have trusted Nava to solve highly scrutinized technology challenges.

A Black mother, father, and their baby look at laptop together.

Two young women, one Black and one white, look at a phone together.

A white woman assists another white woman in a wheelchair use a computer.

Two middle aged people, a white man and a white woman, use a laptop.

Supporting structural change in government at every level

Building services that are simple, effective, and accessible to all

Helping programs meet the needs of beneficiaries and government staff

Making agencies more resilient and adaptable in a changing world

Learn about our approach and results

In partnership with government agencies, we rapidly design and build flexible services that work for people now and in the future.

Envisioning the future

Our annual Public Benefit Report details our impact as we work alongside government partners. Read about how the work we do today promotes our shared vision of a more equitable future.

See our latest work

2023 Public Benefit Report

Envisioning the future of government services

In this year’s Public Benefit Report, we’re sketching a blueprint for modern digital services that people trust. With every story, we show how we’re delivering on that vision and positively impacting the lives of millions.

A diverse group of eight people sit together at a table in an office. They are providing feedback on a product to a young, Black man with a flowchart on his computer.

How to build a participant advisory council

Learn how to bolster your user research and design more effective services by forming a participant advisory council.

Designing the unseen: Enabling institutions to build public trust

Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.