Making government services simple, effective, and accessible to all

Setting the standard for human-centered digital services

Since 2015, federal, state, and local government agencies have trusted Nava to solve highly scrutinized technology challenges.

A Black mother, father, and their baby look at laptop together.

Two young women, one Black and one white, look at a phone together.

A white woman assists another white woman in a wheelchair use a computer.

Two middle aged people, a white man and a white woman, use a laptop.

Supporting structural change in government at every level

Building services that are simple, effective, and accessible to all

Helping programs meet the needs of beneficiaries and government staff

Making agencies more resilient and adaptable in a changing world

Learn about our approach and results

In partnership with government agencies, we rapidly design and build flexible services that work for people now and in the future.

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Diversity, equity, and inclusion report

We know that in order to build digital services that are simple, effective, and accessible to all, our teams must reflect the diverse communities we serve. Our annual DE&I report holds us accountable to these goals. Learn more about our progress toward building a more diverse workforce.

See our latest work

Designing the unseen: Enabling institutions to build public trust

Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.

An Asian woman and a Black person have a discussion in a library.

How to build a participant advisory council

Learn how to bolster your user research and design more effective services by forming a participant advisory council.

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Centers for Medicare & Medicaid Services

Building interoperable data pipelines to support program outcomes

Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices