Services

Nava delivers modern digital services people trust

Nava brand line illustration of a Black woman in a business blazer holding a cell phone in purple ink. Illustrations show the diversity of humanity through a journalistic, intentionally imperfect, photo-realistic style.

A trusted partner

Since 2015, federal, state, and local government agencies have trusted Nava to solve some of the most complex and highly scrutinized technology modernization challenges. We guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, and fault-tolerant cloud infrastructure.

quotation marks

Nava spun up 25 products and enhancement teams and went heads-down to get it done in a year. That shows their commitment and their value.

Tony Fantasia, Chief Information Officer at the Massachusetts Executive Office of Labor and Workforce Development

What we do

A white man and a Black man talk at a table while drinking coffee.

De-risk and build confidently

We proactively identify and mitigate risks throughout the agile development process, so you know we’ll build the right thing, on time and on budget.

Deliver award-winning experiences

Testing and learning with real users through equitable recruitment, usability studies, and prototyping ensures that what we build meets people’s needs.

Align technology with policy

Our product and policy experts partner with you to ensure that the technology we build supports policy and its intended outcomes.

A group of employees work together on developing wireframes at a table.

Meet and exceed target outcomes

Our expert staff think holistically about what we build to ensure that technology improves access to services, reduces staff burden, and builds public trust — often beyond expectations.

Continuously respond to change

Whether you need to replace legacy systems or deliver all new digital services, Nava has a track record of helping agencies become more adaptable and resilient.

How we do it

Engineering


Services

Modern software development, DevSecOps, scalable cloud infrastructure, and efficient IT operations

We build secure cloud systems that enable agencies to scale and innovate quickly, delivering better services to their teams and the public.

Capabilities

Architect and build highly available, large scale applications and data pipelines

Build developer-friendly, well-documented APIs that promote long-term flexibility and wrap legacy systems

End-to-end DevSecOps and site reliability expertise, including CI/CD, automated testing, observability, and infrastructure-as-code

World-class security engineering and information assurance expertise for open source software

Robust IT Service Management (ITSM), IT operations, and cloud migration for all major cloud platforms

Design


Services

Human-centered design, research, and content strategy

We deliver unified and equitable experiences that put the user first, turning complex requirements into simple and accessible digital experiences.

Capabilities

Map core processes with service design and process blueprinting

Design well-organized, plain language content to create clarity and earn trust

Conduct user research to ensure that digital experiences are designed to truly meet user needs

Launch rapid prototypes, conduct usability testing, and track customer experience analytics to build in a collaborative, iterative way

Product management


Services

Data-informed strategy, roadmaps, and execution to achieve user and business goals

We help agencies build clarity and alignment on their strategic objectives and translate long-term planning into execution.

Capabilities

Lead agile delivery teams through the product development cycle

Integrate policy expertise with technical considerations to improve program outcomes on time and on budget

Build and execute against a product roadmap across software development, policy, design, outreach, and other teams

Integrate user and stakeholder feedback with emerging market trends to continuously derisk future investments

Analyze quantitative and qualitative data to inform future priorities and iterations

Agile delivery and project management


Services

Rapid value delivery and de-risking incremental digital transformation at scale

We help you effectively manage large-scale digital transformation initiatives through continuous value delivery and proactive risk management.

Capabilities

Evangelize, model and coach teams and clients in Agile, DevOps and Lean methodologies

Define, build, and release a continuous flow of valuable products and services

Mitigate risk to ensure projects thrive in dynamic, multi-vendor environments

Strategic consulting


Services

Expertise to help you drive transformational change

We bring broad and deep experiences at all levels of government to make change happen.

Capabilities

Support your long-term planning by clarifying your vision, mission, and success criteria

Build and launch pilots that allow you to identify leverage points and incrementally move towards better service experiences

Train and empower your staff to own and deliver modern, human-centered products

Learn about our approach to benefit delivery systems

We create the best customer experiences by taking a holistic, flexible approach to blending custom software with commercial products.

Contract vehicles, certifications, and technical partnerships

GSA Schedule and SINS

  • GSA Schedule 47QTCA18D008M

  • 518210C Cloud Computing and Cloud Related Services

  • 54151S IT Professional Services

  • OLM Order Level Materials 

State contract vehicles

  • California Multiple Award Schedule (#3-19-70-3729A)

  • Colorado Agile Vendor Services (#170885)

  • Massachusetts PRF76 Management Consultants Statewide Contract, Program Coordinators & Planners Service Contract

  • Minnesota Seeking IT Expertise (MNSITE) 2.0 Program

  • Vermont Retainer Contract for IT Services

  • Washington ITPS

Federal contract vehicles

  • CDC Pandemic Ready Interoperability Modernization Effort (PRIME) BPA (#47QFSA22A0011)

  • CMS Medicare Payment Systems Modernization BPA (#75FCMC19A0010)

  • OPM Digital Service BPA (#24322623A0005)

  • U.S. Securities and Exchange Commission BPA (#50310223A0004)

Certifications

Partnerships

  • AWS Select Tier Services Partner

  • AWS Public Sector Partner

NAICS

  • 511210 Software Publishers 

  • 518210 Data Processing, Hosting, and Related Services

  • 541511 Custom Computer Programming Services (primary)

  • 541512 Computer Systems Design Services 

  • 541519 Other Computer Related Services

Company profile

  • CAGE CODE: 7M2L6

  • DUNS: 080016630

  • SAM UEI: E9T7F9N2ERR4

Partner with us

Let’s talk about what we can build together.

Nava brand line illustration of an Asian man smiling in purple ink. Illustrations show the diversity of humanity through a journalistic, intentionally imperfect, photo-realistic style.