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Nava delivers modern digital services people trust

Nava brand line illustration of a Black woman in a business blazer holding a cell phone in purple ink. Illustrations show the diversity of humanity through a journalistic, intentionally imperfect, photo-realistic style.

A trusted partner

Since 2015, federal, state, and local government agencies have trusted Nava to solve some of the most complex and highly scrutinized technology modernization challenges. We guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, and fault-tolerant cloud infrastructure.

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Nava spun up 25 products and enhancement teams and went heads-down to get it done in a year. That shows their commitment and their value.

Tony Fantasia, Chief Information Officer at the Massachusetts Executive Office of Labor and Workforce Development

What we do

Man and woman at a computer

De-risk and build confidently

We proactively identify and mitigate risks throughout the agile development process, so you know we’ll build the right thing, on time and on budget.

Veteran playing with child

Deliver award-winning experiences

Testing and learning with real users through equitable recruitment, usability studies, and prototyping ensures that what we build meets people’s needs.

Official Government workers

Align technology with policy

Our product and policy experts partner with you to ensure that the technology we build supports policy and its intended outcomes.

Person sketching wireframes at a table.

Meet and exceed target outcomes

Our expert staff think holistically about what we build to ensure that technology improves access to services, reduces staff burden, and builds public trust — often beyond expectations.

Group of designers working on flow diagram

Continuously respond to change

Whether you need to replace legacy systems or deliver all new digital services, Nava has a track record of helping agencies become more adaptable and resilient.

Director of Tech Solutions & Services and co-founder Loren Yu on how Nava builds simple and effective government services

Yu shares the most important lessons he’s learned after a decade in civic technology and how they've shaped Nava’s approach to digital solutions.

How we do it

Engineering

Services

Modern software development, DevSecOps, scalable cloud infrastructure, and efficient IT operations

We build secure cloud systems that enable agencies to scale and innovate quickly, delivering better services to their teams and the public.

Capabilities

Architect and build highly available, large scale applications and data pipelines

Build developer-friendly, well-documented APIs that promote long-term flexibility and wrap legacy systems

End-to-end DevSecOps and site reliability expertise, including CI/CD, automated testing, observability, and infrastructure-as-code

World-class security engineering and information assurance expertise for open source software

Robust IT Service Management (ITSM), IT operations, and cloud migration for all major cloud platforms

Design

Services

Human-centered design, research, and content strategy

We deliver unified and equitable experiences that put the user first, turning complex requirements into simple and accessible digital experiences.

Capabilities

Map core processes with service design and process blueprinting

Design well-organized, plain language content to create clarity and earn trust

Conduct user research to ensure that digital experiences are designed to truly meet user needs

Launch rapid prototypes, conduct usability testing, and track customer experience analytics to build in a collaborative, iterative way

Product management

Services

Data-informed strategy, roadmaps, and execution to achieve user and business goals

We help agencies build clarity and alignment on their strategic objectives and translate long-term planning into execution.

Capabilities

Lead agile delivery teams through the product development cycle

Integrate policy expertise with technical considerations to improve program outcomes on time and on budget

Build and execute against a product roadmap across software development, policy, design, outreach, and other teams

Integrate user and stakeholder feedback with emerging market trends to continuously derisk future investments

Analyze quantitative and qualitative data to inform future priorities and iterations

Agile delivery and project management

Services

Rapid value delivery and de-risking incremental digital transformation at scale

We help you effectively manage large-scale digital transformation initiatives through continuous value delivery and proactive risk management.

Capabilities

Evangelize, model and coach teams and clients in Agile, DevOps and Lean methodologies

Define, build, and release a continuous flow of valuable products and services

Mitigate risk to ensure projects thrive in dynamic, multi-vendor environments

Strategic consulting

Services

Expertise to help you drive transformational change

We bring broad and deep experiences at all levels of government to make change happen.

Capabilities

Support your long-term planning by clarifying your vision, mission, and success criteria

Build and launch pilots that allow you to identify leverage points and incrementally move towards better service experiences

Train and empower your staff to own and deliver modern, human-centered products

Learn about our approach to benefit delivery systems

We create the best customer experiences by taking a holistic, flexible approach to blending custom software with commercial products.

Read More

Contract vehicles, certifications, and technical partnerships

GSA Schedule and SINS

  • GSA Schedule (Contract No. 47QTCA18D008M)

  • 518210C (Cloud Computing and Cloud Related IT Professional Services)

  • 54151S (Information Technology (IT) Professional Services)

  • Order-Level Materials (OLM)

State contract vehicles

  • State of California Multiple Award Schedule for the purchase and warranty of Information Technology (IT) consulting services (Contract No. 3-19-70-3729A)

  • State of Colorado, Governor’s Office of Information Technology:

    • Information Technology Master Task Order Contract for agile software engineering and DevSecOps services (Original Contract No. 170885; Option Contract No. 196308)

    • Colorado Digital Maturity Professional Services Contract for digital maturity enhancement and communities of practice (Contract No. 201386)

  • Commonwealth of Pennsylvania:

    • Information Technology (IT) Services Invitation to Qualify (ITQ) Contract for IT Services (Contract No. 4400031126 (awarded under Master Contract No. 4400004480)) 

    • Information Technology (IT) Services Invitation to Qualify (ITQ) Contract for Agile Digital Development Services (Contract No. 4400032644 (awarded under Master Contract No. 4400032059)) 

  • Commonwealth of Massachusetts:

    • Executive Office of Technology Services and Security (EOTSS) Master Services Agreement for Product Development, Data Analytics, and Operational Support Services (awarded pursuant to RFQ No. RFQ-25-02934)

    • Executive Office of Technology Services and Security (EOTSS) Master Services Agreement for User Research, Usability, and Accessibility (awarded pursuant to RFQ No. 23-01247, per RFR No. PRF76 for Management Consultants, Program Coordinators and Planners Services)

    • Operational Services Division (OSD) Statewide Contract for Management Consultants, Program Coordinators and Planners Services (Contract No. PRF76)

    • Operational Services Division (OSD) Statewide Contract ITS81 for Project Services and GIS (Contract No. ITS81)

  • State of Maryland:

    • Department of General Services (DGS) Statewide Agile Teams 2024 Contract for Functional Area 2 (Software Engineering Teams Bundle) (Contract No. BPM043644)

    • Department of Information Technology (DOIT) Agile Digital Experience Product Transformation (ADEPT) Contract for agile software engineering and DevSecOps services (Contract No. BPM044685)

  • State of Minnesota Professional and Technical Services Master Contract for information technology-related services (SWIFT Contract No. 229188, Master Contract T-No. 23ASK)

  • State of Vermont Retainer Contract for IT Professional Services (Contract No. 45351)

  • Washington State Department of Enterprise Services (DES) Information Technology Professional Services (ITPS) Master Contract (Contract No. 08215)

  • New York State Office of General Services (OGS) Statewide Agreement for Project-based Information Technology Consulting Services (PBITS; Contract No. PB70778) 

Federal contract vehicles

  • Centers for Disease Control and Prevention (CDC) Pandemic Ready Interoperability Modernization Effort (PRIME) and Data Modernization Initiative (DMI) Blanket Purchase Agreement (BPA) for Agile Development and DevSecOps Support Services (BPA No. 47QFSA22A0011; awarded under GSA Schedule (Contract No. 47QTCA18D008M))

  • Centers for Medicare and Medicaid Services (CMS) Agile Collaboration and Modernization Endeavors (ACME) Blanket Purchase Agreement (BPA No. 75FCMC23A0006; awarded under GSA Schedule (Contract No. 47QTCA18D008M))

  • Department of Health and Human Services (HHS), Office of Grants (OG) Software Integration and Frontend Technology (SWIFT) Blanket Purchase Agreement (BPA No. 75P00124A00012; awarded under GSA Schedule (Contract No. 47QTCA18D008M)) 

  • Office of Personnel Management (OPM) Digital Services Blanket Purchase Agreement (BPA No. 24322623A0005; awarded under GSA Schedule (Contract No. 47QTCA18D008M))

  • Securities and Exchange Commission (SEC) Digital Services Blanket Purchase Agreement (BPA) for Information Technology (IT) services for the development of solutions using cloud-based technologies (BPA No. 50310223A0004; awarded under GSA Schedule (Contract No. 47QTCA18D008M))

  • United States Department of Agriculture (USDA) STRATUS CLOUD Basic Ordering Agreement (BOA No. 12314424G0041) for Pool 2 Integration and Development Support Services

  • Department of Veterans Affairs (VA) Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) Indefinite Delivery, Indefinite Quantity Contract (IDIQ Contract No. 36C10B25D0002; via Aquia Nava II LLC)

Certifications

Partnerships

  • AWS Select Tier Services Partner

  • AWS Public Sector Partner

NAICS

  • 513210 Software Publishers 

  • 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

  • 541330 Engineering Services

  • 541511 Custom Computer Programming Services (primary)

  • 541512 Computer Systems Design Services 

  • 541519 Other Computer Related Services

  • 541611 Administrative Management and General Management Consulting Services

  • 541612 Human Resources Consulting Services

  • 541613 Marketing Consulting Services

  • 541614 Process, Physical Distribution, and Logistics Consulting Services

  • 541618 Other Management Consulting Services

  • 541620 Environmental Consulting Services

  • 541690 Other Scientific and Technical Consulting Services

  • 541715 Research and Development in the Physical, Engineering, and Life Sciences (Except Nanotechnology and Biotechnology)

  • 541720 Research and Development in the Social Sciences and Humanities

  • 541990 All Other Professional, Scientific, and Technical Services

  • 561210 Facilities Support Services

  • 561499 All Other Business Support Services

Company profile

  • CAGE CODE: 7M2L6

  • DUNS: 080016630

  • SAM UEI: E9T7F9N2ERR4

Partner with us

Let’s talk about what we can build together.

Get in touch
Nava brand line illustration of an Asian man smiling in purple ink. Illustrations show the diversity of humanity through a journalistic, intentionally imperfect, photo-realistic style.