Public Benefit Report 2025 | Nava

Public Benefit Report2025

Building long-term momentum for effective government services

Letter from leadership
Implementing high-impact solutions quickly
Building interoperable systems
Leveraging human-centered methodology
Pursuing durable outcomes
Conclusion

Letter from leadership

Implementing high-impact solutions quickly

Modernizing Grants.gov iteratively

Helping IRS prepare for digital modernization

Streamlining the Veteran disability benefit application

Adapting to a legislative change with agile methodology

Building interoperable systems

Improving Medicare care coordination with an API website

Optimizing the Medicare claims submission process

Advancing health care data interoperability with FHIR

Researching collaboration models for states

Leveraging human-centered methodology

Building a trustworthy AI-enabled chatbot

Leveraging user research to deliver excellent paid leave services in Massachusetts

Enhancing claimant experiences in New Jersey

Improving a state's digital services

Pursuing durable outcomes

Automating how people report intermittent PFML leave

Streamlining Massachusetts child care financial assistance with cloud technology

Becoming a premier PFML vendor

Letter from leadership

Implementing high-impact solutions quickly

Modernizing Grants.gov iteratively

Helping IRS prepare for digital modernization

Streamlining the Veteran disability benefit application

Adapting to a legislative change with agile methodology

Building interoperable systems

Improving Medicare care coordination with an API website

Optimizing the Medicare claims submission process

Advancing health care data interoperability with FHIR

Researching collaboration models for states

Leveraging human-centered methodology

Building a trustworthy AI-enabled chatbot

Leveraging user research to deliver excellent paid leave services in Massachusetts

Enhancing claimant experiences in New Jersey

Improving a state's digital services

Pursuing durable outcomes

Automating how people report intermittent PFML leave

Streamlining Massachusetts child care financial assistance with cloud technology

Becoming a premier PFML vendor

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