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Claudia Wynn

Product lead

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Commonwealth of Massachusetts

Leveraging user research to deliver excellent paid leave services in Massachusetts

Nava is conducting user research with Massachusetts DFML to help improve experiences for applicants, employers, and DFML staff.

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Commonwealth of Massachusetts

Automating how people report intermittent PFML leave

Nava worked with Massachusetts DFML to implement an automated, digital solution for reporting intermittent leave.

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How product leadership can collaborate: Interface with other teams and launch your product

We offer tips for government and vendor product leadership based on our experience building human-centered government products and services.

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How product leadership can collaborate: Find opportunities, align stakeholders, and make decisions

We offer tips for government and vendor product leadership based on our experience building human-centered government products and services.