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Senior Designer and Researcher
How to build a participant advisory council
Learn how to bolster your user research and design more effective services by forming a participant advisory council.
Designing an eligibility screener tool for Montana WIC
Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.
Designing an API prototype for Montana WIC
Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.
How our work with Montana WIC demonstrated the value of a national API standard
A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.