Artificial intelligence

Nava Labs

Toolkit Pattern 1

We provide a checklist of items to help your team determine whether AI-powered tools are appropriate to meet your needs. 

How to determine whether AI is an appropriate solution for public sector challenges

User experience research

Process Two women working at whiteboard Credit Christina Wocintechchat

Our insights are helping us identify use cases and design experiments to test how AI-powered tools can expand access to public benefits. 

Conducting user research to jumpstart human-centered experimentation with AI

Ryan Hansz is a Designer/Researcher at Nava. Previously, he gained years of experience in human-centered design roles in civic tech and across the public and private sectors.