Our commitment

Diversity, equity, and inclusion

To build digital services that are simple, effective, and accessible to all, our teams must reflect the diverse communities we serve across the US.

Improving access to government services is essential to rebuilding trust in institutions, strengthening our democracy, and creating a more just society — especially for vulnerable populations.

Our commitment to diversity, inclusion, and equity not only reflects our values as a public benefit corporation but also enriches our ability to do this work. By striving to represent all of the people in the US, we’re better equipped to meet our social responsibility to all of the people we serve. And while we’ve made progress in strengthening our team, we still have work to do.

Majority BIPOC by 2025

By 2025, we hope Nava better matches the representation of race and ethnicity in the US by comprising majority Black, Indigenous, and People of Color. To make progress towards that goal over the next year, our leadership team and employee resource groups are working together to build a process for identifying, prioritizing, and addressing inequities across the company.

How we’re doing in 2021


of Nava’s executive team are BIPOC


of all Nava’s staff are BIPOC

Explore the data

Numbers help us track progress but they don’t tell a complete story about the experiences, perspectives, and intersectional identities represented at Nava. To give a sense of how Nava grows and changes, we collect data annually. The way we collect and use data is anonymous, transparent, and consensual. Read more in our methodology post.

The data below was collected on February 5, 2021 and 83 percent of the team responded.

To try and provide a more accurate representation of race, ethnicity, and gender, the survey allowed people to describe themselves in their own terms, choose more than one option, and/or decline to answer.

Race & ethnicity

Because some people selected multiple options to describe their race and ethnicity,* the numbers below add up to more than 100 percent.**

Filter by

175 respondents

* Self-reported identities include: Ashkenazi Jewish, Australasian, and Chicano.

** Two percent prefer not to answer.


Because some people selected multiple options to describe their gender,* the numbers below add up to more than 100 percent.**

Filter by

175 respondents

* Self-reported identities include: Agender.

** Two percent prefer not to answer.

Additional Identities

Support & community

To help create a welcoming environment where people feel respected and valued, Nava supports several Employee Resource Groups (ERG) and affinity groups.

Each ERG is created by employees to provide community, mentorship, and support. ERGs have annual budgets, organize internal and external activities, and ERG Leads receive stipends and meet with the Executive team to track initiatives and discuss feedback. ERGs contribute to critical conversations about how we can grow as a public benefit corporation and a diverse, equitable, and inclusive workplace.

In addition to ERGs, Nava employees have formed affinity groups around different identities to create support, community, and conversation in a more informal capacity. Nava affinity groups include spaces for employees who identify as Jewish, employees who identify as Muslim, and employees who identify as disabled or neurodivergent, or care for someone with a disability or neurodivergence.


The earthtones ERG aims to actively foster a culture which values the contributions of Nava’s Black employees in tangible ways, and celebrates the diverse perspectives and backgrounds they represent. The mission of the earthtones ERG is to focus on organizational issues impacting Black employees, to promote the recruitment, retention, and career mobility of Blacks working in tech at Nava, and beyond, and to use our influence to positively impact the greater Black community.

Gender equity

Gender Equity is Nava’s ERG open to all women, genderqueer, agender, and non-binary employees at Nava. They strive to create spaces at Nava where members are empowered to build community, foster discussion, and promote inclusivity on all levels.


Juntos is committed to fostering a supportive and uplifting environment that promotes networking opportunities, professional development, and discussions on topics impacting the Hispanic, Latinx/Latine, and Luso community. We actively facilitate talent recruitment and retention while celebrating our culture. Through collaboration and unity, we empower individuals to grow into leadership roles. We do this together, Juntos.


Kaleidoscope celebrates, safeguards, and holds space for LGBTQIA+ people at Nava. Kaleidoscope members have created a safe place to form relationships with coworkers that are focused on community rather than exchange or development of economic value. Our awesome members include folks who identify as queer, gay, trans, non-binary, dyke, asexual, lesbian, femme, agender, genderqueer, pansexual, gray-asexual, and bi.