Speakers
Sha Hwang,
Chief Operating Officer, Nava PBC
Kira Leadholm,
Editorial Manager, Nava PBC
Martelle Esposito,
Partnerships & Evaluations Manager and Nava Labs Co-lead/Co-creator, Nava PBC, Nava PBC
Jessica (Jess) Maneely,
Assistant Director for Process Innovation, American Public Human Services Association (APHSA)
Gillian (Jill) Gutierrez,
Director of UI Modernization, Office of Unemployment Insurance Modernization, New Jersey Department of Labor (NJ DOL)
Every year Nava publishes our Public Benefit Report (PBR), highlighting some of the critical work we’ve accomplished with our civic tech partners in order to catalyze human-centered change.
During this virtual event we’ll reflect on the importance of pursuing long-term outcomes for government services. This means working backwards from outcomes we want to achieve and tuning our approach to meet any situation.
The event will feature a short presentation highlighting our 2025 PBR, Building long-term momentum for effective government services, followed by a panel featuring our distinguished guest speakers. The panel discussion will cover how human-centered methodologies can lead to durable outcomes as agencies start to implement AI. There will be time for Q&A afterwards.
Agenda (all times EST):
2:00-2:10 PM - Opening Remarks
2:10-2:30 PM - Public Benefit Report Presentation
2:30-3:00 PM - Panel Discussion
3:00-3:15 PM - Q&A
Register here
