Public Benefit Reports

Structural change requires resilience

We know that through catastrophe, opportunities to create a better future emerge. Learn more about our work delivering unemployment benefits to Californians during the pandemic, supporting Veterans with virtual tele-hearings, and more.

Building resilient services at scale

We’re here to help agencies be more adaptable in a world where the only constant is change. In the past year, we helped Massachusetts build atheir new Paid Family and Medical Leave program and improved the security and resilience of systems at the Centers for Medicare & Medicaid Services.

Progress takes work

Progress costs time, effort, attention, patience. Over the last year, we've worked alongside the Vermont to make it easier for people to access social safety net benefits and the Centers for Medicare & Medicaid Services to improve how doctors get paid to care for Medicare recipients.