Insights
WIC
National WIC Association receives USDA funding to modernize WIC Management Information Systems
This four-year cooperative agreement is part of larger effort to streamline and innovate WIC technology.
Nava and Benefits Data Trust partner to explore how AI can support public benefit navigators
Nava and BDT will explore how generative AI can support benefit navigators to quickly enroll people in government benefit programs.
How to implement a WIC participant recertification portal
Learn methods to provide a human-centered experience for participants to recertify for their WIC benefits.
WIC Participant Recertification Portal Demo Day 2
During this demo day, we will share a demonstration of the participant recertification portal and staff review portal.
Designing the unseen: Enabling institutions to build public trust
Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.
How to build a participant advisory council
Learn how to bolster your user research and design more effective services by forming a participant advisory council.
Designing an API prototype for Montana WIC
Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.
Designing an eligibility screener tool for Montana WIC
Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.
How our work with Montana WIC demonstrated the value of a national API standard
A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.
WIC Participant Recertification Portal Demo Day 1
Nava envisions a future where digital tools make it easier for families to receive benefits through WIC
Learning Session: Plain language
Learn and share best practices for writing about WIC in plain language for use on websites, outreach materials, and participant-facing technology.
WIC Demonstration Day Three
Nava PBC and the state of Montana will host our third webinar to share progress and learnings of our demonstration project.
Nava receives grant from Schmidt Futures for the Expanded Benefits Access Initiative
Schmidt Futures has announced Nava as a grantee of the Expanded Benefits Access Initiative to modernize the social safety net.
WIC Demonstration Day Two
Nava PBC and the state of Montana will host our second webinar to share progress and learnings of our demonstration project.
Office Hours - WIC Technology for a better WIC experience
Learn how Montana is using human-centered design and technology to make WIC more accessible, and how you could apply that to upcoming grant funding.
Learning Session: Measurement and data-driven implementation
Learn and share best practices for measuring the progress and success of your technology project in achieving desired program outcomes.
WIC Demonstration Day One
Nava and the state of Montana will host our first webinar to share progress and learnings of our demonstration project.
Unlocking technology for WIC with the state of Montana
Nava, with the support of Schmidt Futures and technical assistance from the WIC program in Montana, is unlocking modernization for Montana WIC.
How APIs can help WIC better meet staff and participants’ needs
An API standard would unlock digital tools and catalyze WIC's ability to evolve and grow.
Learning Session: User research
Learning Session: User Research
Learning Session: Modularity
Learn and share about barriers and opportunities for WIC innovation, focusing on how modularity and interoperability can improve access.
Power your mission: How to set goals
Before you start, you should define what program outcomes you want your technology product to help you achieve.
Power your mission: How to build technology
Learn our guiding principles for managing a human-centered technology build, like setting your project up for success or using a modular approach.
Power your mission: How to engage users and iterate
Rather than building your product based on assumptions of what users want, engage users throughout the building process to truly meet their needs.
Power your mission: How to measure success
Measuring implementation helps determine whether your technology product can achieve your desired outcomes.
