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Chloe Hilles

Editorial associate

Illustration of an older white man receiving a blood pressure test from a doctor in a health care room.
Centers for Medicare & Medicaid Services

Optimizing the Medicare claims submission process

Nava is partnering with CMS to make the Medicare claims submission process more efficient and effective.

Illustration of an older man and middle-aged east Asian man sitting at a table sorting cards.
Centers for Medicare & Medicaid Services

Improving Medicare care coordination with an API website

We partnered with the Centers for Medicare & Medicaid Services to redesign a key website for sharing Medicare claims data.

Illustration of a health care room where a pregnant Latinx woman receives an ultrasound from a doctor.
Commonwealth of Massachusetts

Adapting to a legislative change with agile methodology

When new legislation changed the Massachusetts Paid Family and Medical Leave program, agile development enabled us to help MA adapt its technology.

A woman, who wears glasses and uses a wheelchair, is sitting at a table with another woman. The two are looking at a laptop on the table and talking.

7 steps to develop a government communications program

Learn how to build a robust program to communicate with the public and stakeholders effectively.

Illustration of a young woman who uses a mobility cane sitting on a couch. She is talking to an Indigenous woman who’s using a computer.

Improving state digital services

We partnered with a state government agency to develop a plan for improving digital services.