Healing policy papercuts
Aligning small conflicts in application requirements makes public benefits easier to access.
Repeatable, sustainable processes for building benefits systems
Reusing, expanding, and iterating on proven practices is essential to quickly and effectively meeting people’s needs.
Nava’s culture of thoughtful mentorship and support is designed to help people learn new skills on the job.
How to get informed consent in user research using plain language
Using plain language is essential to protecting privacy and getting informed consent in user research.