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Lauren Ciferri

Director of product

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How policy experts can enhance agile delivery teams

We offer steps for embedding policy experts on delivery teams, ultimately improving modernization efforts and government services.

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How to implement a WIC participant recertification portal

Learn methods to provide a human-centered experience for participants to recertify for their WIC benefits.

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State of Montana

Designing an API prototype for Montana WIC

Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.

State of Montana

Designing an eligibility screener tool for Montana WIC

Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.

An older white woman, a middle-aged Native American woman, and a young Black man stand together at a table and point to a flow chart.

How our work with Montana WIC demonstrated the value of a national API standard

A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.

Why policymakers and technologists should engage throughout the policy cycle

Bridging the gap between the policymakers who define programs and the development teams who implement them builds better government services for all.

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Outcomes that matter: Using metrics to measure your program

When metrics strategies align with program goals, you know you’re measuring outcomes that matter to your program, partners, and the people you serve.