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Nava PBC awarded contract to improve MyMedicare.gov

Nava’s been awarded a three-year, $15.8M contract with CMS for the Medicare Authenticated Experience (MAX) to support CMS’s ambitious goal to to build a modern digital experience for beneficiaries.

Using a human-centered approach, Nava PBC is building a modern digital experience for Medicare beneficiaries so they can make better decisions about their care.

Nava Public Benefit Corporation is part of the team that’s been awarded a three-year, $15.8M contract with the Centers for Medicare & Medicaid Services (CMS) for the Medicare Authenticated Experience (MAX) to support CMS’s ambitious goal to improve the quality of care in our healthcare system.

In partnership with Oddball Inc and CMS’s Web and Emerging Technologies Group, we are redesigning the MyMedicare.gov website to provide a more personalized and seamless experience for more than 45 million Medicare beneficiaries.

With a human-centered approach, we’re building a modern digital experience for Medicare beneficiaries so they can make better informed decisions about their care. As a public benefit corporation, this is the work Nava PBC was founded to take on — designing services that will be lasting, accessible, and truly helpful to the people who need them.

We got our start during the HealthCare.gov rescue and have since partnered with CMS on a variety of projects. Most recently, we helped modernize how Medicare pays doctors by moving systems and services from costly data centers to the cloud. We’ve also worked with government agencies like the U.S. Department of Veterans Affairs and the State of Vermont to address some of our nation’s toughest challenges with human-centered design and research, best-in-class engineering, and product management.

Together with our government partners, we’ve scaled infrastructure for programs that process hundreds of billions of dollars each year and simplified administrative processes to redirect decades of labor towards higher value efforts. As we outlined in our public benefit report, the programs we’ve worked on provide critical government services to over a quarter of the population of the United States. Now, we’re bringing that expertise to make MyMedicare.gov simple, effective, and accessible for 45 million people.

PublishedJuly 13, 2020

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