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Healthcare
Nava wins new work with OPM promoting benefits access and health equity
Nava will provide IT support for OPM's division of Healthcare and Insurance, helping federal employees access insurance and benefit programs.
Designing the unseen: Enabling institutions to build public trust
Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.
Building interoperable data pipelines to support program outcomes
Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices
Modernizing legacy systems to make data more usable
Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices.
Testing accessibility at every step of designing and building technology
Improving accessibility to public services with an online application for a state's Medicaid for the aged, blind, and disabled (ABD) supplement.
Designing a more personal healthcare experience
Nava is working to design a more seamless, personal, and integrated experience for Medicare beneficiaries.
Helping Veterans find, understand, and use information about benefits
Nava built a new Veterans Affairs website and streamlined existing ones to help Veterans find, understand, and use information about benefits.
Form design approaches for downstream effects & nonlinear navigation
How we approached nonlinear navigation, answer changing, and more challenges when building a new eligibility form for HealthCare.gov.
Providing help and guidance to HealthCare.gov applicants
How our design team created respectful and clear guidance through the deeply personal process of applying for healthcare.
Introducing a modern design system for HealthCare.gov
A design system helps ensure that HeathCare.gov is Section 508-compliant and easy to use for everyone.