Modernizing payment systems for Medicare
Nava is working with CMS to create flexible, scalable payment systems that will serve the 65 million people who use Medicare.
Helping Medicare beneficiaries find and receive preventive care
We’re working with CMS on a tool that informs people about preventive care and connects them with primary care providers in their area.
We’ll expand our work helping CMS build and operate scalable infrastructure for their Payment System Modernization.
Nava will provide IT support for OPM's division of Healthcare and Insurance, helping federal employees access insurance and benefit programs.
Designing the unseen: Enabling institutions to build public trust
Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.
Building interoperable data pipelines to support program outcomes
Our work with CMS and CDC shows that adopting cloud-based infrastructure is key to better data engineering practices
Modernizing legacy systems to make data more usable
Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices.
Nava will work with the Office of Personnel Management (OPM) to modernize IT products, helping provide the federal workforce with human services.
Three models for cloud adoption in government
We’ve found that categorizing cloud adoption projects into three models helps us maximize the value cloud can provide our government partners.
Testing accessibility at every step of designing and building technology
Improving accessibility to public services with an online application for a state's Medicaid for the aged, blind, and disabled (ABD) supplement.
How small pilots helped us prototype a benefits claim fast tracker
We built tools to help get Veterans critical healthcare when they need it.
Nava brings nearly a decade of experience and insight working with CMS to help improve how millions of people choose and receive healthcare.
Twelve years of HealthCare.gov
Reflections on the initial launch and how it was the catalyst for a new era of government technology.
Scalable cloud infrastructure to support excellent customer experiences
Optimizing its cloud platform will enable CMS to eventually quadruple the number of applications it supports — but costs and workloads won't.
Designing a more personal healthcare experience
Nava is working to design a more seamless, personal, and integrated experience for Medicare beneficiaries.
Mohib Rizvi, a security engineer, describes building security architecture and the importance of mission-driven work.
Wei Leong, an infrastructure engineer, describes coding in legacy systems and working at home during the pandemic.
Nava’s been awarded a contract with CMS for the Medicare Authenticated Experience (MAX) to build a modern digital experience for beneficiaries.
How to use service design during a crisis response
In times of crisis when benefits applications surge, service design can help applicants better understand what they’re eligible for and how to apply.
Along the course of any major project, priorities and teams shift. ADRS help keep our work on track to successfully deliver projects from day one.
Nava is thrilled to share that we won two new contracts with the CMS to support their goal to improve the quality of care in our healthcare system.
Helping Veterans find, understand, and use information about benefits
Nava built a new Veterans Affairs website and streamlined existing ones to help Veterans find, understand, and use information about benefits.
Form design approaches for downstream effects & nonlinear navigation
How we approached nonlinear navigation, answer changing, and more challenges when building a new eligibility form for HealthCare.gov.
Structuring a complex eligibility form for HealthCare.gov
How we determined the sequencing of questions and design patterns to break a complex form into digestible chunks.
Providing help and guidance to HealthCare.gov applicants
How our design team created respectful and clear guidance through the deeply personal process of applying for healthcare.
Introducing a modern design system for HealthCare.gov
A design system helps ensure that HeathCare.gov is Section 508-compliant and easy to use for everyone.
Building a design system for HealthCare.gov
Alongside the Centers for Medicare & Medicaid Services, Nava created an open source design system for HealthCare.gov.