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Making WIC more accessible through technology

Follow our demonstration project with Montana WIC

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Nava envisions a future where digital tools make it easier for families to receive benefits through the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). With the support of Schmidt Futures, we are working with the state of Montana to launch a demonstration project aimed at easing WIC access through modernization. Follow along as we share what we learn with the larger WIC community.

Learn with us

Follow along with what we’re learning through webinars, office hours, learning sessions, and toolkits.

Demonstration Webinars

Nava PBC and the state of Montana will host webinars to share progress and learnings of our demonstration project.

Upcoming sessions

Learning Sessions and office hours

The WIC Technology Resource Group is hosting learning sessions and office hours for WIC directors and staff interested in learning more about leveraging technology to meet WIC participants’ needs.

Learning sessions will include:

  • 20 minute educational presentation by Nava engineers, designers, and product managers

  • 40 minutes of open Q&A discussion, reflection prompts for thinking about how incorporate the education topic of the day into the reality of a WIC agency, and peer-to-peer sharing of best practices and lessons learned

Office hours will include:

  • Open discussion with the audience on any questions they might have on modern design or software development

Upcoming sessions

Toolkits

The WIC Technology Resource Group

The WIC Technology Resource Group formed in 2021 as a partnership between the National WIC Association (NWA) and Nava, a government technology consultancy and public benefit corporation, with contributions from Code for America, a nonprofit focused on digital tools for government. The goal of this partnership is to leverage the deep expertise of the WIC community with modern technology practices to meet the WIC participants’ needs.

Past sessions


August 4, 2022, 4:00 - 5:00 p.m. ET

Learning Session: Measurement and Data-Driven Implementation

Lauren Peterson, Senior Product Manager and Martelle Esposito, Partnerships and Evaluation Lead, Nava PBC

Learn and share best practices for measuring the progress and success of your technology project in meeting participant and staff needs and achieving desired program outcomes.

Register

July 7, 2022, 4:00 p.m. - 5:00 p.m. ET

WIC Demonstration Day 1

Nava PBC and Montana

Register

September 8, 2022 4:00 p.m. - 5:00 p.m. ET

WIC Demonstration Day 2

Nava PBC and Montana

Register

November 3, 2022 4:00 - 5:00 p.m. ET

WIC Demonstration Day 3

Nava PBC and Montana

Register

February 3, 2022, 4:00 - 5:00 p.m. ET

Learning Session: Modularity

Sasha Reid, Senior Engineer, Nava PBC

Learn and share about barriers and opportunities for WIC innovation, focusing on how modularity and interoperability can improve state WIC agency flexibility and speed of adaptability to new technology to better meet the evolving needs of participants and staff over time.

Recording

March 3, 2022, 4:00 - 5:00 p.m. ET

Office Hours with the Nava and NWA Teams

Ask questions and get answers on topics of your choice related to human-centered design and modern software development.


April 7, 2022, 4:00 - 5:00 p.m. ET

Learning Session: User Research

Genevieve Gaudet, Director of Design, Nava PBC

Learn and share about how to engage participants and staff throughout the technology design and development process to ensure the products you are building meet their needs.

Recording

May 5, 2022, 4:00 - 5:00 p.m. ET

Office Hours with the Nava and NWA Teams

Ask questions and get answers on topics of your choice related to human-centered design and modern software development.


Unlocking technology for WIC with the state of Montana

Nava, with the support of Schmidt Futures and technical assistance from the WIC program in Montana, is unlocking modernization for Montana WIC.

How APIs can help WIC better meet staff and participants’ needs

An API standard would unlock digital tools and catalyze WIC's ability to evolve and grow.

Setting goals: Power your mission

Before you start, you should define what program outcomes you want your technology product to help you achieve

Building technology: Power your mission

Learn about our guiding principles for managing a human-centered technology build.

Engaging users and iterating: Power your mission

Rather than building your product based on assumptions of what users want, engage users throughout the building process to truly meet their needs.