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Alicia Benish

Senior Policy Strategist

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How policy experts can enhance agile delivery teams

We offer steps for embedding policy experts on delivery teams, ultimately improving modernization efforts and government services.

How to determine whether AI is an appropriate solution for public sector challenges

We provide a checklist of items to help your team determine whether AI-powered tools are appropriate to meet your needs.

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Nava Labs

Experimenting with AI-powered tools in public benefits

Our Nava Labs team conducted a series of experiments to test how AI can increase access to public benefits.

Illustration of a young Indigenous woman sitting at an office desk and talking on her cell phone. There is a laptop, monitor, and notebooks on the desk in front of her. Someone working on a computer sits across from her.
Nava Labs

Conducting user research to jumpstart human-centered experimentation with artificial intelligence

Our insights are helping us identify use cases and design experiments to test how AI-powered tools can expand access to public benefits.

Meeting people where they are with community engagement

When it comes to public service technology, human-centered design and agile development can support a state’s broader community engagement efforts.