Becoming a civic designer: Making the move from private to public sector

Most people become researchers, designers, and writers in order to make an impact. And there is no setting more impactful than the public sector, where your work can literally change the lives of millions: veterans, taxpayers, students, refugees, policy makers, and more.

Event Date

November 17, 2022 at 5:30–6:00 PM UTC


Via Zoom


Headshot of Senongo Akpem

Senongo Akpem,
VP of Design, Nava PBC

Headshot of Lou Rosenfeld

Lou Rosenfeld,
Principal, Rosenfeld Media

Headshot of Lashanda Hodge

Lashanda Hodge,
Managing Director of Customer Experience and Contact Center, GSA

This talk was hosted as part of Civic Design 2022 Conference. Watch the recording of the session.

Interested in making the move into the public sector? You’ll find a rich, diverse, and at times confusing landscape of government agencies at all levels, where such terms as “user experience,” “customer experience,” and “human centered design” are still relatively foreign. To get hired there and to get things done, you’ll need to understand the civic landscape and the unique constraints it places on designing products and services.

Join us for a discussion with three civic design practitioners who will answer your questions and help you decode what’s involved in understanding the landscape of design in the public sector.

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Let’s talk about what we can build together.