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Nava will provide IT support for OPM's division of Healthcare and Insurance, helping federal employees access insurance and benefit programs.

Designing the unseen: Enabling institutions to build public trust

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Meeting people where they are with community engagement

When it comes to public service technology, human-centered design and agile development can support a state’s broader community engagement efforts.

Becoming a civic designer: Making the move from private to public sector

Join us for a discussion about making the move from private to public sector at Civic Design 2022

Civic Design 2022: Designing the unseen

Join us for a discussion about enabling institutions to build public trust at Civic Design 2022

Testing accessibility at every step of designing and building technology

Improving accessibility to public services with an online application for a state's Medicaid for the aged, blind, and disabled (ABD) supplement.

Building public benefit claims trackers across states

What we learned helping design and build public benefits claims trackers for the Commonwealth of Massachusetts as well as the state of California.

Using a pilot to minimize risk and rapidly deliver new services

Using pilots to minimize risk, Nava support the launch of the Commonwealth of Massachusetts' new Paid Family Medical Leave (PFML) program.

Designing a more personal healthcare experience

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Helping Veterans find, understand, and use information about benefits

Nava built a new Veterans Affairs website and streamlined existing ones to help Veterans find, understand, and use information about benefits.