Speakers
Brandon Canniff,
Product Manager, Nava PBC
Ryan Hansz,
Senior Designer/Researcher, Nava PBC
Michael Chen,
Partnerships and Evaluation Lead, Nava PBC
Eugene Edwards,
Director of Workforce Advancement, Goodwill Central Texas
Nava Labs is partnering with Goodwills in Texas and Pennsylvania to pilot an AI-powered resource referral tool. This tool — which will be integrated into existing case-management workflows — aims to make it easier for Goodwill staff to refer clients to a range of health and social services.
In this virtual demo day, we’ll share:
Research findings from our conversations with staff, clients, and stakeholders
Our design decisions based on addressing user needs and feedback
A live demo of the current state of the tool
Our roadmap for what’s ahead
Our approach to evaluating the project’s outcomes
Perspective from our partner at Goodwill Central Texas about why this tool is impactful for its staff and ultimately clients
