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Nava Labs Demo Day: How to Design Impact Evaluations for Government AI Tools

We’ll share a practical, methods-oriented guide to designing impact evaluations for AI systems in public benefits programs, drawing from three pilots.

Nava Labs Demo Day: Referral Generator Pilot Results

See the results from our pilot of an AI-powered tool that helps Goodwill case managers connect clients with a range of health and social services.

Nava Labs shares open source Caseworker Empowerment Toolkit

Nava Labs is releasing a suite of rigorously tested, open source, AI-powered tools to help caseworkers connect families with public benefits.

5 reasons to use participant advisory councils to test AI‑powered tools

Participant advisory councils foster dialogue between designers and caseworkers, ensuring AI tools are trustworthy and effective in real life.

Nava joins Databricks' partner program

As a Bronze Tier Consulting Partner, we’ll leverage Databricks’ open source platform to help our partners unify data and artificial intelligence.

Choosing the right format for machine-readable data

Government data is leaving SAS behind, and the tools agencies choose to replace it with matter for modern analytics and AI workflows.

Nava Labs Demo Day: Prototyping Maryland SNAP Work Reporting

See our early research and prototypes for a solution to help Maryland automate H.R. 1 work requirement verification.

Helping Goodwill case managers connect clients with tailored resource referrals

Nava Labs recently piloted a GenAI-powered Referral Generator that helps case managers quickly find and share the right resources with clients.

4 takeaways from George Washington University’s Open Source Conference

Open source is infrastructure, community is the real product, AI models are key, and the business case still requires champions.

Accelerating disability benefits for Veterans with AI-powered claim classification

We worked with VA to automate disability benefit claims classification, reducing manual processing time and helping Veterans receive benefits faster.

Establishing scalable, trustworthy AI delivery for Veteran health care

We partnered with VA to establish a human-centered AI delivery model that helps reduce clinician burden and improves Veteran care.

Nava Labs Demo Day: Piloting a Form-Filling Assistant

See what we’re learning as we pilot a Form-Filling Assistant that helps caseworkers complete application forms across multiple benefit programs.

Evaluating a GenAI-powered assistive chatbot for caseworkers

Rigorously tested AI-powered tools can meaningfully improve benefit navigation accuracy, particularly for newer staff.

Nava Labs Demo Day: Developing a Form-Filling Assistant

See how our prototype Form-Filling Assistant uses GenAI “agents” to help caseworkers complete application forms across multiple benefit programs.

Aquia-Nava wins contract with VA to support AI solutions that improve Veteran health

We’ll support the U.S. Department of Veterans Affairs with artificial intelligence-enabled solutions and technical management.

Building a trustworthy AI chatbot

Nava Labs is prototyping and piloting an AI chatbot for caseworkers to use when helping families find and enroll in public benefit programs.

Nava Labs Demo Day: Pilot Results from an Assistive Chatbot

See results from the Los Angeles pilot of Nava’s AI-powered chatbot that assists caseworkers connecting families with public benefits.

Nava Labs to pilot AI-powered referral tool with Goodwills in Texas and Pennsylvania

Nava Labs will partner with Goodwill case managers to test and pilot an AI-powered referral tool to connect clients with health and social services.

Learning how caseworkers use our AI-powered chatbot

5 reasons caseworkers use it — and 5 barriers that slow or stop use

Nava Labs receives Google.org grant to further AI tools with Imagine LA and Riverside County

As part of Google.org’s Gen AI cohort, Nava Labs will build generative AI-powered agents that complete benefit applications with caseworker oversight.

Building integrated government systems with AI

Public servants should orchestrate an interplay between AI, previously-siloed systems and workflows, and public needs.

Nava Labs Demo Day: Developing an Assistive Chatbot

See Nava’s AI-powered chatbot that assists caseworkers connecting families with public benefits — now piloting in Los Angeles.

Introducing our pilot with Imagine LA: testing an AI chatbot for navigating public benefits

Building on Imagine LA’s 18-plus years of providing direct social services, we're piloting an AI-powered chatbot for benefit navigators.

How to make your content AI‑readable

Learn practical tips for selecting file formats and structuring content so that it’s easy for AI to “read.”

Nava Labs awarded grant to pilot tools powered by generative AI

This grant from the Gates Foundation will enable Nava Labs to test and refine new tools with partner benefit agencies and navigators.

Nava selected as finalist for Robin Hood AI Poverty Challenge award

We’ll use the funding to pilot an AI-enabled chatbot that may help benefit navigators like caseworkers connect families with critical public services.

Nava Labs Demo Day: Experimenting with AI Tools for Caseworkers

The Nava Labs team will share early experiments with applying AI capabilities to research-driven opportunities for supporting benefit navigators.

Conducting user research to jumpstart human-centered experimentation with artificial intelligence

Our insights are helping us identify use cases and design experiments to test how AI-powered tools can expand access to public benefits.

Nava Labs Demo Day: Research on AI Tools for Caseworkers

The team will share early experiments with applying AI capabilities to a set of research-driven use cases for supporting benefit navigators.

Helping families access public benefits with AI and automation

Join us for a panel discussion about the future of AI in government and a light lunch.