How technology can enable successful service member transition
We spoke with Crystal Francis, Nava’s Program Manager for the U.S. Department of Veterans Affairs (VA), on ways to expand access to VA’s resources.
Helping people access government services through Login.gov
We're helping to design, build, and deliver an in-person identity verification service that will help more people access critical government services.
Alongside the prime contractor Agile Six, Nava will work with the VA to update the VA.gov disability application experience.
How small pilots helped us prototype a benefits claim fast tracker
We built tools to help get Veterans critical healthcare when they need it.
Angela Colter, a program director, describes her past experience working in government and collaborating with Nava’s top-notch technical team.
Supporting Veterans with virtual tele-hearings
During the pandemic, Nava partnered with VA to build virtual tele-hearings so that Veterans could have benefits hearings wherever they choose.
Shaping policy with design practices
With human-centered design practices like user research and prototyping, Nava designed a set of digital tools and helped update an 85-year-old policy.
Now is the time for digital services that build trust
An unprecedented surge in demand for public benefits during the pandemic has highlighted the need for simple, effective, and accessible services.