Nava Public Benefit Corporation (PBC) is thrilled to share our 2025 Public Benefit Report, Building long-term momentum for effective government services. This year’s report underscores how we’re shaping a more effective, integrated, and human-centered digital services ecosystem by working backward from the outcomes we want to achieve.
We themed our report around building durable outcomes because this pursuit is more important than ever. We’re facing a moment of unprecedented fracture in our country, and trust in public institutions continues to decline. Meanwhile, new federal legislation requires states to rapidly implement sweeping technology changes, leaving room for legacy vendors to lock agencies into costly, ineffective proprietary technology.
The success stories in our report prove that there’s another way. This year, we leveraged open-source technology and iterative development to help the U.S. Department of Health and Human Services (HHS) modernize Grants.gov, enabling the agency to avoid vendor-lock in, promote transparency, and provide an excellent service to grantors and grantseekers. We continued years-long efforts to achieve positive outcomes — work we began in 2020 spurred our research on how states can collaborate to share technology and funding. Through it all, we hired and retained top talent, which directly contributed to becoming one of the country's premier paid family and medical leave vendors.
“Our scale and breadth of experience across programs is enabling us to break the cycle of wasteful government spending and failed delivery,” said Sha Hwang, Nava’s Chief Operating Officer and co-founder. “The subtext of this year’s Public Benefit Report is about using this moment as an opportunity to shed old habits so we can deliver change that’s truly transformative.”
Nava was founded just over ten years ago with the mission of making government services simple and effective by solving technology problems at their core. Over the past decade, we have significantly expanded our staff and contracts across federal and state governments, evolving from a small team to a mature company with more than 600 staff members. But despite growing and maturing as a company, our objective to build durable solutions as quickly as possible hasn’t changed.
Nava will continue to build durable, decades-long solutions. Along the way, we intend to advocate for reform in government contracting to promote efficiency, strong internal government capacity, and vendor accountability.
Review our 2025 Public Benefit Report or visit the Nava website to learn more about our work.
