Insights
Modernization
Nava Labs Demo Day 3
See Nava’s AI-powered chatbot that assists caseworkers connecting families with public benefits — now piloting in Los Angeles.
Nava wins work helping Minnesota build their Paid Leave program
We’ll help Minnesota deliver a program that’s human-centered, adaptable, and resilient.
Reshaping government service delivery with DevEx
Learn how DevEx goes beyond traditional service design practices by optimizing the entire technical ecosystem.
National WIC Association receives USDA funding to modernize WIC Management Information Systems
This four-year cooperative agreement is part of larger effort to streamline and innovate WIC technology.
Nava and Focus win prime award supporting Internal Revenue Service (IRS) IT
The Focus-Nava Joint Venture will provide strategic advisory support as the IRS enhances its modern, customer-based IT operations.
Nava wins OPM Customer Experience Modernization
We’ll partner with OPM to build best-in-class customer experiences for millions of federal employees.
Building cloud-native solutions with the Office of Personnel Management
We partnered with OPM to provide essential services to federal employees.
Nava and Aquia-Nava joint venture win prime awards on USDA DISC STRATUS Cloud BOA
The 10-year BOA sources vendors with deep expertise in cloud integration and development.
Nava wins prime award supporting Massachusetts’ IT projects
We will join a pool of vendors helping Massachusetts on a variety of projects aimed at improving experiences for the state’s constituents.
Nava wins prime award on HHS SWIFT BPA
We will help the U.S. Department of Health and Human Services (HHS) deliver excellent customer experience through technology modernization projects.
Nava and Corbalt awarded CMS SPOC as CTA teammates
We’ll partner with CMS and Corbalt to provide platform and engineering expertise to help CMS support over 80 million beneficiaries.
Nava Labs Demo Day 2
The Nava Labs team will share early experiments with applying AI capabilities to research-driven opportunities for supporting benefit navigators.
Nava Labs Demo Day 1
The team will share early experiments with applying AI capabilities to a set of research-driven use cases for supporting benefit navigators.
Helping families access public benefits with AI and automation
Join us for a panel discussion about the future of AI in government and a light lunch.
Legacy modernization: Optimizing for value, not trends
Nava launches the 2023 Public Benefit Report! Join us for a panel discussion and reception.
Nava awarded SEC modernization contract
We’re supporting the SEC's modernization goals to become more resilient and adaptable by developing cloud-based infrastructure.
Applying user research to improve access to unemployment benefits in New Jersey
Nava is leveraging user research to help the New Jersey Department of Labor make its UI technology more accessible, flexible, and resilient.
Building trust with the public through unemployment claim transparency
We're helping the U.S. Department of Labor with an initiative to catalyze state-level unemployment insurance modernization projects.
Modernizing payment systems for Medicare
Nava is working with CMS to create flexible, scalable payment systems that will serve the 65 million people who use Medicare.
Nava wins new work helping to modernize Grants.gov
Nava will support HHS to redesign Grants.gov, improving the accessibility and usability of the federal grantmaking experience.
Congressional Briefing: Unemployment Insurance Modernization in New Jersey
Join speakers for a briefing on unemployment insurance modernization
Modernizing legacy systems to make data more usable
Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices.
How our work with Montana WIC demonstrated the value of a national API standard
A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.
As a recession looms, government agencies are readying unemployment insurance systems
State governments modernizing their unemployment insurance systems would benefit from an agile and human-centered design approach.
Three models for cloud adoption in government
We’ve found that categorizing cloud adoption projects into three models helps us maximize the value cloud can provide our government partners.
Unlocking siloed data to modernize the Medicare experience
We’ve partnered with The Centers for Medicare & Medicaid Services (CMS) on The Medicare Payment System Modernization (MPSM) program
Twelve years of HealthCare.gov
Reflections on the initial launch and how it was the catalyst for a new era of government technology.
Power your mission: How to set goals
Before you start, you should define what program outcomes you want your technology product to help you achieve.
Scalable cloud infrastructure to support excellent customer experiences
Optimizing its cloud platform will enable CMS to eventually quadruple the number of applications it supports — but costs and workloads won't.
Combine commercial & custom solutions for flexible, future-proof software
When building a new digital service, using a hybrid approach to software yields the most cost-effective, reliable, and flexible options.
