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Accessibility

A female, South Asian USPS employee checks the ID card of an older, white man.
General Services Administration

Helping people access government services through Login.gov

We're helping to design, build, and deliver an in-person identity verification service that will help more people access critical government services.

The first fifty years of civic design

Tracing civic design's history can help the field become more resilient.

November 16, 2022 at 3:30 PM UTC

Civic Design 2022: Designing the unseen

Join us for a discussion about enabling institutions to build public trust at Civic Design 2022

An illustration of a middle-aged Black man in a wheelchair sitting at a desk. He is typing on a laptop and holding a phone between his ear and shoulder.

Testing accessibility at every step of designing and building technology

Improving accessibility to public services with an online application for a state's Medicaid for the aged, blind, and disabled (ABD) supplement.

An illustration of a middle-aged Black man in a wheelchair sitting at a desk. He is typing on a laptop and holding a phone between his ear and shoulder.

Bringing diverse perspectives to help modernize ADA.gov

The Department of Justice contracted Nava and 18F to redesign ADA.gov, aiming to make ADA rights easier to find, understand, and share.

Three people sit around an office table with open notebooks and laptops.

How to conduct a usability test

Use this guide to get the most out of your usability test, which can help teams develop inclusive, accessible, and user-centered products.

A Black man sits behind a laptop.

How to plan a usability test

Planning for a successful usability test can help teams develop products that are user-centered, accessible, and inclusive.

Use the U.S. Web Design System and focus on bigger challenges

Instead of creating a design system from scratch, use the U.S. Web Design System to save time and resources.

Providing help and guidance to HealthCare.gov applicants

How our design team created respectful and clear guidance through the deeply personal process of applying for healthcare.

Introducing a modern design system for HealthCare.gov

A design system helps ensure that HeathCare.gov is Section 508-compliant and easy to use for everyone.

Nava partners with Georgetown University’s Better Government Lab

We're partnering with the Better Government Lab at Georgetown University McCourt School of Public Policy.