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Agile development

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How a content-first design approach fits into your agile development process

Learn how to fit content-first design into your agile software development process.

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General Services Administration

Helping people access government services through Login.gov

We're helping to design, build, and deliver an in-person identity verification service that will help more people access critical government services.

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State of Montana

Designing an API prototype for Montana WIC

Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.

State of Montana

Designing an eligibility screener tool for Montana WIC

Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.

Commonwealth of Massachusetts

Using a pilot to minimize risk and rapidly deliver new services

Using pilots to minimize risk, Nava support the launch of the Commonwealth of Massachusetts' new Paid Family Medical Leave (PFML) program.

An illustration of a young white woman using an inhaler while taking a break from jogging. She is in a park surrounded by joggers and a man with a dog.
U.S. Department of Veterans Affairs

How small pilots helped us prototype a benefits claim fast tracker

We built tools to help get Veterans critical healthcare when they need it.

February 3, 2022 at 9:00 PM UTC

Learning Session: Modularity

Learn and share about barriers and opportunities for WIC innovation, focusing on how modularity and interoperability can improve access.

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Power your mission: How to build technology

Learn our guiding principles for managing a human-centered technology build, like setting your project up for success or using a modular approach.

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Power your mission: How to engage users and iterate

Rather than building your product based on assumptions of what users want, engage users throughout the building process to truly meet their needs.

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Power your mission: How to measure success

Measuring implementation helps determine whether your technology product can achieve your desired outcomes.

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State of Vermont

Observations from successful integrated eligibility and enrollment projects

Working on integrated benefits systems with Vermont, California, and other states has highlighted a few key strategies for success.

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To reimagine unemployment insurance services, start small

A new bill to upgrade the technology supporting the country’s unemployment systems could lay the foundation for a more resilient safety net.