Nava Home

Related articles

Agile development

State of Montana

Designing an eligibility screener tool for Montana WIC

Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.

An illustration of a Black father, mother, and their children.
State of Montana

Designing an API prototype for Montana WIC

Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.

A young couple sit on their bed on a smartphone and a laptop.

As a recession looms, government agencies are readying unemployment insurance systems

State governments modernizing their unemployment insurance systems would benefit from an agile and human-centered design approach.

Meeting people where they are with community engagement

When it comes to public service technology, human-centered design and agile development can support a state’s broader community engagement efforts.

An illustration of a young white woman using an inhaler while taking a break from jogging. She is in a park surrounded by joggers and a man with a dog.
U.S. Department of Veterans Affairs

How small pilots helped us prototype a benefits claim fast tracker

We built tools to help get Veterans critical healthcare when they need it.

A white woman draws a wireframe on paper.

Power your mission: How to set goals

Before you start, you should define what program outcomes you want your technology product to help you achieve.

A Black man stands at a whiteboard while in a meeting with his coworkers, two Black women.

Power your mission: How to build technology

Learn our guiding principles for managing a human-centered technology build, like setting your project up for success or using a modular approach.

A white man and a Black man sit at a table talking.

Power your mission: How to engage users and iterate

Rather than building your product based on assumptions of what users want, engage users throughout the building process to truly meet their needs.

A white woman uses a laptop.

Power your mission: How to measure success

Measuring implementation helps determine whether your technology product can achieve your desired outcomes.