Designing an eligibility screener tool for Montana WIC
Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.
Designing an API prototype for Montana WIC
Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard.
As a recession looms, government agencies are readying unemployment insurance systems
State governments modernizing their unemployment insurance systems would benefit from an agile and human-centered design approach.
Meeting people where they are with community engagement
When it comes to public service technology, human-centered design and agile development can support a state’s broader community engagement efforts.
How small pilots helped us prototype a benefits claim fast tracker
We built tools to help get Veterans critical healthcare when they need it.
Power your mission: How to set goals
Before you start, you should define what program outcomes you want your technology product to help you achieve.
Power your mission: How to build technology
Learn our guiding principles for managing a human-centered technology build, like setting your project up for success or using a modular approach.
Power your mission: How to engage users and iterate
Rather than building your product based on assumptions of what users want, engage users throughout the building process to truly meet their needs.