How our work with Montana WIC demonstrated the value of a national API standard
A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.
The first fifty years of civic design
Tracing civic design's history can help the field become more resilient.
Building trust through equitable research practices
Join us for a talk about equitable research practices at Civic Design 2022
Bringing diverse perspectives to help modernize ADA.gov
The Department of Justice contracted Nava and 18F to redesign ADA.gov, aiming to make ADA rights easier to find, understand, and share.
How to conduct a usability test
Use this guide to get the most out of your usability test, which can help teams develop inclusive, accessible, and user-centered products.
How to plan a usability test
Planning for a successful usability test can help teams develop products that are user-centered, accessible, and inclusive.
Use the U.S. Web Design System and focus on bigger challenges
Instead of creating a design system from scratch, use the U.S. Web Design System to save time and resources.
Get things right from the beginning with equitable research recruitment
Traditional user research practices often exclude people essential to success of a service. Here are some practical tips to improve your approach.
Building trust every step of the way helped us create a report that accurately reflects Nava now — and will keep us accountable for our progress.
Gender Equity is Nava’s largest Employee Resource Group. Learn more about what gender equity and community mean to these members.
The hard work ahead
After four years of lies, bigotry, and injustice, we all need to rebuild trust in public institutions together.
Celebrating National Hispanic/Latinx Heritage Month: Meet Juntos
For National Hispanic/Latinx Heritage Month, we are highlighting a few members of Juntos, Nava’s Hispanic/Latinx Employee Resource Group.
In the last week of Black History Month, Nava is celebrating the contributions of Black men and women in STEM.
The social mission written into our founding charter has as much weight as a corporation’s fiduciary responsibility to its shareholders.