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Unemployment insurance

State of California

To quickly help people in a crisis, start with user research

Starting with user research ensures that what you build will give people the help they need, when they need it.

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Rapidly building unemployment services during the pandemic

Nava partnered with the State of California to build two cloud-based digital services for their unemployment benefits program, in just three months.

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A new bill to upgrade the technology supporting the country’s unemployment systems could lay the foundation for a more resilient safety net.

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