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Unemployment insurance
To quickly help people in a crisis, start with user research
Starting with user research ensures that what you build will give people the help they need, when they need it.
Rapidly building unemployment services during the pandemic
Nava partnered with the State of California to build two cloud-based digital services for their unemployment benefits program, in just three months.
To reimagine unemployment insurance services, start small
A new bill to upgrade the technology supporting the country’s unemployment systems could lay the foundation for a more resilient safety net.