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Making government services simple, effective, and accessible to all

Setting the standard for human-centered digital services

Since 2015, federal, state, and local government agencies have trusted Nava to solve highly scrutinized technology challenges.

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Supporting structural change in government at every level

Building services that are simple, effective, and accessible to all

Helping programs meet the needs of beneficiaries and government staff

Making agencies more resilient and adaptable in a changing world

Learn about our approach and results

In partnership with government agencies, we rapidly design and build flexible services that work for people now and in the future.

Improving every level of service delivery

Our annual Public Benefit Report details our impact as we work alongside government partners to modernize government services. Read about how we worked at every level of government service delivery to build positive ecosystems.

See our latest work

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Improving products with small, incremental experiments

We offer a framework for agile, data-driven experiments to align delivery teams.

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Nava Labs

Refining an AI chatbot that cites its sources

We tried 3 approaches to providing an AI-powered chatbot with source data, aiming to better assist staff who connect people with public benefits.

November 4, 2024

Nava and Focus win prime award supporting Internal Revenue Service (IRS) IT

The Focus-Nava Joint Venture will provide strategic advisory support as the IRS enhances its modern, customer-based IT operations.

A woman, who wears glasses and uses a wheelchair, is sitting at a table with another woman. The two are looking at a laptop on the table and talking.

7 steps to develop a government communications program

Learn how to build a robust program to communicate with the public and stakeholders effectively.

October 31, 2024

Nava welcomes Sam Elmi as Director of People Services

As our new Director of People Services, Sam Elmi will focus on strong operations and services for Nava employees.

October 28, 2024

Nava wins OPM Customer Experience Modernization

We’ll partner with OPM to build best-in-class customer experiences for millions of federal employees.

2024 Public Benefit Report

Improving every level of service delivery

In this year’s Public Benefit Report, we reflect on the importance of taking a holistic approach to modernizing government services. This means recognizing that every facet of every level of government is interconnected and building to help the entire ecosystem thrive.

October 24, 2024

Nava awarded prime contract on Maryland FAMLI

We’ll partner with Maryland to build and launch a new paid family and medical leave program that’s human-centered, flexible, and future-proof.

October 15, 2024

Nava wins prime contract to help CDC build data-informed pandemic-readiness

We’ll partner with CDC to optimize ReportStream, a data pipeline that helps public health agencies make decisions about the public’s well-being.

October 17, 2024

Hannah Kane joins Nava as new Chief of Staff

A seasoned civic tech professional, Kane will drive strategic company-wide initiatives.

October 2, 2024

Aquia-Nava joint venture wins prime position on VA’s SPRUCE IDIQ

This contract vehicle enables our joint venture to bid on task orders to improve digital experiences for Veterans and VA staff.

September 25, 2024

Nava and Aquia-Nava joint venture win prime awards on USDA DISC STRATUS Cloud BOA

The 10-year BOA sources vendors with deep expertise in cloud integration and development.

September 23, 2024

Nava wins prime award supporting Massachusetts’ IT projects

We will join a pool of vendors helping Massachusetts on a variety of projects aimed at improving experiences for the state’s constituents.

September 17, 2024

Nava awarded prime contract to scale Grants.gov modernization

We’ll help HHS scale its modernization of Grants.gov with incremental delivery, API-first architecture, and human-centered design.

September 16, 2024

Nava selected as finalist for Robin Hood AI Poverty Challenge award

We’ll use the funding to pilot an AI-enabled chatbot that may help benefit navigators like caseworkers connect families with critical public services.